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Personal data protection

Kentbank d.d. – Your Personal Data is Safe with Us

At Kentbank, your security and trust come first. We understand how important your personal data is, which is why we protect it with special care. Every time we ask for your data, it’s for a clear purpose and always in line with legal regulations – especially the General Data Protection Regulation (GDPR). 

What Does Data Protection Mean?

When you use our services – in branch, online or via mobile app – we may need some of your personal information. This might include your name, address, personal ID number (OIB), account number, etc. We use this data only to provide the service you requested, to fulfill our legal obligations, and to improve your user experience.

How Do We Protect Your Data?

  • We only collect what’s necessary
    We never ask for more data than we truly need for the service you are using.
  • Your data is safe
    We implement strong technical and organizational safeguards, such as encryption, access controls, and regular security audits.
  • We respect your rights
    You have the right to know what data we hold about you, to request its correction, deletion, restriction of processing, or to have it transferred to another service provider. You can also object if you believe your data is being misused.
  • Transparent and fair
    We ensure that you always know why your data is collected, how it's used, and how long we keep it.

How Can You Help Protect Your Data?

  • Don’t share your personal information with strangers.
  • Avoid posting personal information – your own or others' – on social media without good reason.
  • Use strong passwords and avoid accessing sensitive services over public Wi-Fi.
  • Safely dispose of documents that contain personal data (e.g., old statements, contract copies).

 

Contact

Kentbank d.d.

Gundulićeva 1, 10000 Zagreb

szop@kentbank.hr