An increased number of sophisticated phishing attacks on business users of the Bank have been recorded, in which the attacker, in addition to sending an e-mail message, also sends an SMS message with a fake display of the number, that is, calls the Bank user by faking the display of the caller's number. The fake numbers used in the attacks are the numbers of the Bank's contact centers.

 The course of the attack usually looks like this:

1. the attacker sends a phishing message stating the reason for the need to update the data (e.g. due to regulation of client status and verification of data in accordance with requirements according to AML/CTF
2. users enter basic data in the phishing form, including a contact number
3. after filling out the form, a call follows from the fake number of the Bank's contact center
4. the attacker requests additional sensitive data through a telephone conversation, accesses the digital banking service and initiates a transaction

KentBank will never ask its users to send their personal or security information via e-mail, social networks, mobile messaging applications, etc.

In case you opened the link and left your information, contact our Contact Center IMMEDIATELY at 0800 0006 or by e-mail: podrska@kentbank.hr.

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